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Privacy Policy

Privacy Policy

Effective Date: 4/30/2026

Seek Bamboo LLC (“Company,” “we,” “us,” or “our”) operates the wholesale website located at wholesale.seekbamboo.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Site and services.

This Site is intended for business-to-business (B2B) transactions only.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our Site.

A. Information You Provide

When you apply for an account, place orders, or interact with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Company name

  • Tax ID and resale certificate information

  • Account login credentials

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited and usage data

  • Cookies and similar tracking technologies

  • Analytics data (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Manage and approve wholesale accounts

  • Verify business credentials

  • Communicate with you regarding your account or orders

  • Send marketing communications (you may opt out at any time)

  • Improve our website, services, and user experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

3. B2B Account Verification

Access to this Site requires account approval. We use the information you provide (including business and tax details) to verify that you are a legitimate business customer.

We reserve the right to approve or deny account applications at our discretion.

4. Sharing of Information

We may share your information with third parties as necessary to operate our business, including:

  • Shopify (our eCommerce platform)

  • Payment processors (e.g., Shopify Payments, Stripe, PayPal)

  • Shipping carriers (e.g., UPS, FedEx, USPS)

  • Analytics providers (e.g., Google Analytics)

  • Marketing and advertising partners

We do not sell your personal information for monetary compensation. However, certain data sharing for advertising purposes may be considered “sharing” under applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality

  • Analyze traffic and usage

  • Support marketing and advertising efforts

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Marketing Communications

We may send you marketing emails related to our products and services. You may opt out at any time by:

7. Your Privacy Rights

Depending on your location, including if you are a California resident, you may have the right to:

  • Request access to the personal information we collect

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information

To exercise your rights, contact us at:
wholesale@seekbamboo.com

We will respond to requests in accordance with applicable laws.

8. Data Retention

We retain your information as long as necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

9. Data Security

We take reasonable measures to protect your information. Our Site is hosted on Shopify, which provides industry-standard security measures, including SSL encryption.

However, no method of transmission over the Internet is 100% secure.

10. Geographic Scope

Our services are intended for customers located in the United States. By using our Site, you acknowledge that your information may be processed in the United States.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

Seek Bamboo LLC
Miami, Florida
Email: wholesale@seekbamboo.com

14. Do Not Sell or Share My Personal Information

If you are a California resident, you have the right to opt out of the sale or sharing of your personal information.

To submit a request, please email:
wholesale@seekbamboo.com